SMART-BOX
Smart Life - Smart Living

Help Center

Find answers to
your questions

Browse our comprehensive documentation to get the most out of your smart home devices

Device Connection

Troubleshooting WiFi connectivity and settings

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Network Configuration Guide for Devices

Detailed manuals for connecting your devices to WiFi and setting up the network

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Using the Application

Troubleshooting common application problems including scenes, automation and account settings

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Home Management

Manage your households, family members, rooms, and device permissions

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Device Control

Adding, configuring and troubleshooting your smart devices

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Premium Services

Explore cloud storage, AI features, and other value-added services

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Voice Assistants

Integration with Alexa, Google Home, Siri, and other platforms

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Frequently Asked Questions

Frequently asked questions and quick answers to common concerns

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 Browse all topics

Integration of voice assistants

Works with all major voice
assistants

Control your smart home with voice using Amazon Alexa,
Google Assistant or Apple Siri.

Amazon Alexa

Google Home

Apple HomeKit

IFTTT

Home Assistant

FAQ

Frequently Asked Questions

What is SmartLife App?

SmartLife App is a comprehensive platform for managing a smart home, which allows you to control thousands of WiFi smart devices from one application. It supports lights, cameras, sockets, sensors, and many other types of devices from over 7,600 compatible brands.

Is SmartLife the same as Tuya?

SmartLife App is powered by the Tuya IoT platform. Although they share the same technological foundation, SmartLife is designed as a user-friendly application for end-users, while Tuya also offers enterprise and developer solutions.

What devices are compatible with SmartLife?

SmartLife works with thousands of smart devices, including smart bulbs, sockets, switches, cameras, sensors, thermostats, robotic vacuum cleaners, and more. When purchasing devices, look for the 'Works with SmartLife' or 'Works with Tuya' label.

How do I connect SmartLife to WiFi?

Open the SmartLife app, tap the '+' button to add a device, select the device type and follow the on-screen instructions. Most devices connect via EZ mode (quick pairing) or AP mode (pairing via access point). Make sure your phone is connected to a 2.4GHz WiFi network.

Does SmartLife work with Alexa and Google Home?

Yes! SmartLife integrates seamlessly with Amazon Alexa, Google Assistant, and Apple Siri. Simply link your SmartLife account in the respective voice assistant app and enable voice control for all your devices.

Is the SmartLife App free?

Yes, the SmartLife App is completely free to download and use. All basic features, including device control, automation, and integration with voice assistants, are available without fees. Optional premium features, such as extended cloud storage, are available as part of a subscription.

How can I share devices with family?

Go to device settings and tap on 'Share device'. Enter the email address of the family member you want to share with. They will receive an invitation to control the device. You can manage permissions and revoke access at any time.

Is SmartLife App secure?

Yes, SmartLife uses bank-level encryption (AES-128) to protect your data. All communication between your app and devices is encrypted. The platform is GDPR compliant and regularly undergoes security audits to ensure your privacy and security.

Your complete center
of intelligent
home control

Connect and control thousands of smart devices from one application.
Works with Alexa, Google Home and Siri.

 Free download - 10 million+ users around the world

 Free download - 10 million+ users around the world

 Free download - 10 million+ users around the world